Privacy Policy
Last Updated: [Mar 5, 2026]
1. Introduction
Melody Labs (“Melody”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you may provide when using the Melody platform and related services (the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our website, applications, and blockchain-based services.
By accessing or using the Services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Because Melody is a non-custodial blockchain platform, we generally collect limited personal information.
2.1 Blockchain Information
When you connect a wallet or interact with smart contracts, we may collect or observe:
• wallet address(es)
• transaction hashes
• token IDs
• contract interaction data
Much of this data is public on blockchain networks.
2.2 Technical Information
We may automatically collect technical data such as:
• IP address
• browser type and settings
• device and operating system information
• access times and referring URLs
2.3 Communications
If you contact us (e.g., email support), we may collect your email address and message content.
2.4 Analytics Information
We may use analytics tools to understand aggregated usage patterns (pages visited, time spent, feature interactions).
3. How We Use Information
We may use information to:
• provide and maintain the Services
• improve product performance and user experience
• detect and prevent fraud, abuse, and security incidents
• comply with legal obligations
• respond to inquiries and support requests
4. Blockchain Transparency
Blockchain transactions are public and permanent. Wallet addresses and transaction details may be visible to anyone. Melody does not control blockchain records.
5. Third-Party Service Providers
We may use third parties (e.g., hosting, analytics, blockchain security/analytics) to help operate the Services. These providers may process limited data on our behalf.
6. Data Sharing
We do not sell your personal data. We may share data:
• when required by law or legal process
• to protect rights, safety, and platform integrity
• with trusted vendors under contractual safeguards
7. Cookies and Similar Technologies
We may use cookies or similar technologies to improve functionality and understand site usage. You can control cookies via browser settings, but some features may be affected.
8. Data Security
We use reasonable measures to protect information. However, no system is perfectly secure. You are responsible for securing your wallet and private keys.
9. Data Retention
We retain information only as long as necessary to operate the Services, comply with legal obligations, resolve disputes, and enforce agreements.
10. International Data Transfers
Your information may be processed in jurisdictions different from your residence. By using the Services, you consent to such processing and transfers to the extent permitted by law.
11. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete certain personal information. Requests can be sent to [email protected].
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Continued use constitutes acceptance.
13. Contact
Privacy inquiries: [email protected]
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